Transferring a domain to us
We can take over an existing domain and manage it for you.
The exact procedure depends on the type of domain.
uk domains
Note that some ISPs charge a release fee, and will not change
the IPSTAG until this is paid. There is nothing we can do about
this.
- The existing ISP must change the IPSTAG to CROSBY - this
should take them only seconds to do.
- You/they notify us when the change is done
- We will set up your new DNS and change the registration
details to point to our DNS servers
- Your existing ISP will stop providing DNS services. They
may wish to overlap for a few days to allow DNS caches to
catch up.
- Services that we are also taking over can be stopped by
your existing ISP. Again, a few days of overlap is helpful.
You should continue to check any POP3 mailboxes you have with
your existing ISP for a few days.
com/net/org domains
The existing ISP may not be familiar with this procedure, and
this can cause delays. They will probably be expecting the transfer
to take place via Network Solutions. This is no longer necessary,
and we do not use Network Solutions as a registrar, we use PairNIC
- We will initiate a registrar transfer
- The existing ISP will receive an email from PairNIC asking
for a faxed authorization letter and appropriate proofs of
identity of the owner of the domain
- The existing ISP must forward this email to you as the owner
of the domain or can reply if they have your authority. You
may have to nag them, they may deny receiving it even.
- Once you have this, you print, sign and fax with company
letterhead or other proofs as per the instructions on the
email.
- The existing registrar may also ask your ISP to confirm
the transfer.
- After a few days the registrar transfer is complete and
the existing ISP will lose control of the domain.
- Your existing ISP will stop providing DNS services. They
may wish to overlap for a few days to allow DNS caches to
catch up.
- Services that we are also taking over can be stopped by
your existing ISP. Again, a few days of overlap is helpful.
You should continue to check any POP3 mailboxes you have with
your existing ISP for a few days.
Transferring a domain to another ISP
If you wish to have another ISP manage your domain, we can
transfer the domain to them. Again, the procedure depends on
the domain.
Once the domain is moved, you need to let us know what services
you no longer require and when you wish them to be ceased.
Note that the control of the DNS does not mean that all services
have to change to a new ISP. Similarly, moving services to another
ISP such as web space, email, etc, does not mean they you have
to move control of the domain. As we have prices for each distinct
service, we are happy to mix and match.
We make no charge for releasing domains or ceasing services,
but advance annual payments are not refunded - so it is best
to request the move/cease before your annual renewal invoice
is issued if you wish to avoid this charge. We do normally email
a reminder one month in advance of the invoice, but your are
responsible for letting us know if you wish to cease any of
our ongoing services and ensuring you do so before renewal invoices
are raised.
uk domains
You simply need to provide us with the IPSTAG of the new ISP
and we can transfer the control of the domain.
com/net/org domains
Domains which we have moved to the registrar, are simply controlled
through a web interface. Advise us of the email address of the
new person controlling the domain and we will email them the
necessary login and password to control the domain
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